We have spent decades partnering with museums of all sizes and types, giving us a deep appreciation for how people experience museums. We help our clients understand and empathize with their audiences to make human-centered decisions that lead to positive impact.
Our Expertise
We don’t believe in a one-size-fits-all approach. Our work focuses on four core services that are customized to our client’s needs with every project.
EXPERIENCE DESIGN RESEARCH
Embedding research into the creative and interpretive processes to support museums in designing human-centered exhibitions, immersive experiences, and more.
PROGRAM EVALUATION
Using evaluation to help museums navigate complexity and contribute to social good through programs and initiatives.
AUDIENCE RESEARCH + ENGAGEMENT
Making use of research to facilitate the inception and growth of relationships with museums’ current and new audiences.
IMPACT-DRIVEN STRATEGY
Clarifying a museum's purpose to create a cohesive vision of and strategy for achieving the unique impact it wants to have on audiences.
Not sure what’s right for you? Contact us to discuss how we can work together.
Our approach is rooted in meaning-making
Meaning-making is the magic that occurs where museums and people meet. This meeting can spark a positive difference in people’s lives and that difference can ripple out to influence social good.
Museums approaching this work with curiosity is key
The organizations we work with are curious, question their assumptions, work flexibly and collaboratively, and above all else are committed to their audiences.